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    • Tansee Android Message Transfer
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    • Tansee Android Message Transfer
        macOS  
    • Tansee iOS Music & Video Transfer
        Windows  
    • Tansee iOS Photo & Camera Transfer
        Windows  

    • Pack Tansee iOS Music & Photo Transfer
        Windows  
    • Pack Tansee iOS All In One Box
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Content
    • How to Download Messenger Messages from Facebook?
    • How to Download End-to-End Encrypted Messenger Messages from Facebook?
    • How to Transfer Facebook Messenger Messages to PC?
    • How to Transfer Facebook Messenger Messages to Mac?
    • How to Transfer Messages from iPhone to PC?
    • How to Transfer Messages from iPhone to Mac?
    • How to Transfer Messages from Android Phone to PC?
    • How to Transfer Messages from Android Phone to Mac?
    • How to Transfer WhatsApp Messages from iPhone to PC?
    • How to Transfer WhatsApp Messages from iPhone to Mac?
    • How to Transfer WhatsApp Messages from Android Phone to PC?
    • How to Transfer WhatsApp Messages from Android Phone to Mac?
    • How to Transfer Text Messages from Samsung Phone to PC?
    • How to Transfer Text Messages from Samsung Phone to Mac?
    • How to Transfer WhatsApp Messages from Samsung Phone to PC?
    • How to Transfer WhatsApp Messages from Samsung Phone to Mac?
    • How to Transfer Photos and Videos from iPhone to PC?
    • How to Transfer Music and Videos from iPhone to PC?
    • What is ANTS file format?
    • What is ANTA file format?
    • What is TFSA file format?
    • What is TFST file format?
    • About Tansee License code
    • What to Do If I Purchased the Wrong Product?
    • What to Do If I Fail to Register or the License code is Invalid?
    • How to Register Tansee Software on PC or Mac?
    • How to Get Full Version of Tansee Products?
    • How to Fix Mac 'App can't be opened because it was not downloaded from the App Store' Error?
    • How to Fix 'App cant be opened because Apple cannot check it for malicious software' Error?
    • What to Do If the Installation of Tansee iPhone Message Transfer for Mac Failed?
    • What to Do If I Can't Download the Latest Version of Tansee Apps?
    • Emoji on Windows 7
    • How To Disable/Enable SIP on Mac?
    • How to Fix 'Disk is Full' Error?
    • What to Do If iTunes does not recognize my iPhone?
    • What to Do If 'Tansee iPhone Message Transfer' Does Not Recognize My iPhone?
    • How to Fix 'This iPhone requires backup files to be encrypted. Enter a password to protect your iPhone backup' Error?
    • What to Do If 'Tansee iPhone Message Transfer' Keeps Reading Data?
    • What to Do If 'Tansee iPhone Message Transfer' Does Not Show the Latest Messages?
    • How to Fix 'Error 42' When 'Tansee iPhone Message Transfer for Mac' is Loading Data?
    • What to Do If 'Tansee Android Message Transfer' cannot connect to My Android device?
    • What to Do If the USB tethering or Mobile hotspot option is greyed out on Android?
    • How to Backup your iPhone or iPad with iTunes or Finder?
    • Where Does iTunes Store Backups and How to Find Them?
    • How to Extract iTunes Backup Files?
    • How to Uncheck iTunes Backup Password?
    • How to Reset iTunes Encrypted Backup Password?
    • What to Do If iTunes can not be installed or uninstalled?
    • How to create a WhatsApp backup with a 64-digit encryption key?
    • Three Ways to Recover Deleted Messages on your iPhone or iPad.
    • Tansee Privacy Policy
 

What to Do If I Purchased the Wrong Product?

  • Download this guide as a PDF file

If you have purchased the wrong product, please follow these steps:

Purchase the correct product: Go ahead and purchase the correct product that meets your needs.
Email us your order IDs: Once you have made the correct purchase, send us an email with the order IDs of both the wrong and correct orders. This will help us identify and process your request accurately.
Refund for the wrong order: We will review your request and initiate the refund process for the wrong order as per our refund policy.
Switching your order: If you prefer to switch your order from the wrong product to the correct one, kindly indicate this in your email. We will make the necessary adjustments and ensure that you receive the correct product.

Please provide all relevant information and order details in your email to expedite the process.

Note: Our customer support team is available to assist you throughout this process.
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