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    • Tansee Android Message Transfer
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    • Tansee iOS Music & Video Transfer
        Windows  
    • Tansee iOS Photo & Camera Transfer
        Windows  

    • Pack Tansee iOS Music & Photo Transfer
        Windows  
    • Pack Tansee iOS All In One Box
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Content
    • How to Download Messenger Messages from Facebook?
    • How to Download End-to-End Encrypted Messenger Messages from Facebook?
    • How to Transfer Facebook Messenger Messages to PC?
    • How to Transfer Facebook Messenger Messages to Mac?
    • How to Transfer Messages from iPhone to PC?
    • How to Transfer Messages from iPhone to Mac?
    • How to Transfer Messages from Android Phone to PC?
    • How to Transfer Messages from Android Phone to Mac?
    • How to Transfer WhatsApp Messages from iPhone to PC?
    • How to Transfer WhatsApp Messages from iPhone to Mac?
    • How to Transfer WhatsApp Messages from Android Phone to PC?
    • How to Transfer WhatsApp Messages from Android Phone to Mac?
    • How to Transfer Text Messages from Samsung Phone to PC?
    • How to Transfer Text Messages from Samsung Phone to Mac?
    • How to Transfer WhatsApp Messages from Samsung Phone to PC?
    • How to Transfer WhatsApp Messages from Samsung Phone to Mac?
    • How to Transfer Photos and Videos from iPhone to PC?
    • How to Transfer Music and Videos from iPhone to PC?
    • What is ANTS file format?
    • What is ANTA file format?
    • What is TFSA file format?
    • What is TFST file format?
    • About Tansee License code
    • What to Do If I Purchased the Wrong Product?
    • What to Do If I Fail to Register or the License code is Invalid?
    • How to Register Tansee Software on PC or Mac?
    • How to Get Full Version of Tansee Products?
    • How to Fix Mac 'App can't be opened because it was not downloaded from the App Store' Error?
    • How to Fix 'App cant be opened because Apple cannot check it for malicious software' Error?
    • What to Do If the Installation of Tansee iPhone Message Transfer for Mac Failed?
    • What to Do If I Can't Download the Latest Version of Tansee Apps?
    • Emoji on Windows 7
    • How To Disable/Enable SIP on Mac?
    • How to Fix 'Disk is Full' Error?
    • What to Do If iTunes does not recognize my iPhone?
    • What to Do If 'Tansee iPhone Message Transfer' Does Not Recognize My iPhone?
    • How to Fix 'This iPhone requires backup files to be encrypted. Enter a password to protect your iPhone backup' Error?
    • What to Do If 'Tansee iPhone Message Transfer' Keeps Reading Data?
    • What to Do If 'Tansee iPhone Message Transfer' Does Not Show the Latest Messages?
    • How to Fix 'Error 42' When 'Tansee iPhone Message Transfer for Mac' is Loading Data?
    • What to Do If 'Tansee Android Message Transfer' cannot connect to My Android device?
    • What to Do If the USB tethering or Mobile hotspot option is greyed out on Android?
    • How to Backup your iPhone or iPad with iTunes or Finder?
    • Where Does iTunes Store Backups and How to Find Them?
    • How to Extract iTunes Backup Files?
    • How to Uncheck iTunes Backup Password?
    • How to Reset iTunes Encrypted Backup Password?
    • What to Do If iTunes can not be installed or uninstalled?
    • How to create a WhatsApp backup with a 64-digit encryption key?
    • Three Ways to Recover Deleted Messages on your iPhone or iPad.
    • Tansee Privacy Policy
 

What to Do If I Can't Download the Latest Version of Tansee Apps?

  • Download this guide as a PDF file

Clear cache and cookies:

Sometimes, browser cache and cookies can interfere with downloads. Clear your browser's cache and cookies, then try downloading Tansee app again.

Google Chrome

Click on the three dots in the top-right corner to open the menu.
Go to "More tools" and select "Clear browsing data."
In the popup, choose the time range (e.g., "All time") and check the boxes for "Cookies and other site data" and "Cached images and files."
Click "Clear data" to remove the cache and cookies.

Mozilla Firefox

Click on the three horizontal lines in the top-right corner to open the menu.
Select "Options" (or "Preferences" on macOS) and go to the "Privacy & Security" tab.
Under "Cookies and Site Data," click on "Clear Data."
Ensure that both "Cookies" and "Cached Web Content" are selected, then click "Clear."

Apple Safari

Open the Safari menu from the top-left corner and select "Preferences."
Go to the "Privacy" tab and click on "Manage Website Data."
In the popup, click "Remove All" to delete all website data, including cookies and cache.

Microsoft Edge

Click on the three horizontal dots in the top-right corner to open the menu.
Go to "Settings" and select "Privacy, Search, and Services" from the sidebar.
Under "Clear browsing data," click on "Choose what to clear."
Check the boxes for "Cookies and other site data" and "Cached images and files," then click "Clear."

Temporarily disable antivirus or firewall software:

Antivirus or firewall software may block certain file downloads. Temporarily disable these programs and try downloading again.

Try a different browser:

If you're experiencing issues with one browser, try using a different browser to see if it resolves the problem.

Contact Tansee support:

If none of the above steps work, reach out to Tansee's customer support Contact Tansee Support Teamfor assistance.
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